multi carrier shipping software

News and Press

May 7, 2013

FedEx Releases CMS GlobalSoft / ProPack Case Study

FedEx released on May 5, 2013 a CMS GlobalSoft/ProPack case study that will be posted on their FedEx Sales Solutions teams training site and  FedEx Customer Integration Technical consultants websites. Their  websites are visible to over 8000 FedEx employees that make customer recommendations daily.  more » 

November 12, 2012

ACS selects CMS WorldLink as their Multi-Carrier Shipping Solution

A national healthcare company focused on creating a comprehensive "Total Patient Care" mode for patients on bitotech therapies. With extensive experience in the management and dispensing of specialty medications and oral oncology products, ACS is at the forefront of the industry in the development of leading edge products and services for patients requiring complex therapies.  more »

May 1, 2012

Colomer, world leader in the beauty and hair-care sector, selects CMS WorldLink as their Transportation Management System

The Colomer Group is a world leader in the beauty and hair-care sector. With headquarters in Barcelona (Spain) and New York (USA), they currently have 18 subsidiaries around the world, research and development centers, a large number of training centers and a strong distribution network present in over 100 countries.  more »

Going Global? Logistical Factors to Consider Before Establishing Global Supply Chain Operations

CMS WorldLink Maintenance & Support

CMS WorldLink Maintenance & Global Support, a multi-carrier shipping solution         

Customizable support to meet your exact needs

CMS GlobalSoft offers various maintenance plans which can be scaled and customized to meet each client’s unique needs. Some clients require 7 x 24 support; others require unlimited support calls only during normal business hours. Additionally, and perhaps most importantly, some users have various U.S.-based sites while others have sites worldwide. We will work with your organization to determine which level of support is best suitable for your needs.

Customized technical support available to any CMS WorldLink installation throughout the globe

Continental and internationally-based support available

No matter where you deploy CMS WorldLink -- be it Singapore or Kansas City -- we can provide numerous tiers of support based on your specific requirements and needs.

Some of the various support services we offer our diverse clients include:

  • Down system support
  • Non-down system support
  • Round the clock, 7 x 24 support
  • Support only during client business hours
  • Remote support
  • On-site support

Client leads, CMS supports

Some clients are far more intimately involved in their logistics technology infrastructure than other clients. For these very hands-on customers, we support their lead during upgrades or pre-planned events.

Questions?

Please contact us with any question you may have regarding our maintenance and support levels. We will respond to your inquiry within 1-3 business days.